Hearing Health Center careers
This is where you make sure every voice is heard.
At Hearing Health Center, we are deeply connected by our mission. No matter your role, your work makes a positive impact on people who have difficulty hearing. You’ll feel a sense of purpose throughout the organization, as we know our work helps patients overcome hearing difficulties and improve every aspect of their daily lives.
Hearing Health Center has been helping our community hear better since 1984. We are passionate about reconnecting people to the sounds of life. Our unique patient-centric approach fuels our obsession with excellence- from the talent we hire, to the innovative technology we offer, and the personalized patient experience we create. We are well-known for being on the cutting edge of technology and scientific advancement. We work with every manufacturer and are always pursuing innovative methods, making us the practice of choice by manufacturers (and patients) for new ideas and developments.
Together, we work to build a culture of collaboration, high-performance, accountability, and compassion. We take care of each other so we can best serve our patients and our community.
Join the best independent audiology practice in Chicagoland— where your purpose accelerates our mission.
OUR MISSION
The sounds of life and the voices of those you love are too precious to ever miss.
We make sure that every voice is heard.
OUR VISION
To be known as the place to go if you want the best in hearing care.
OUR CORE VALUES
I have a PASSION for what I do!
I do the RIGHT thing even when no one is watching!
I do WHATEVER IT TAKES!
I do what I PROMISE – Consider it Done!
I want to LEARN and GROW!
I embrace CHANGE!
Employee Reviews
“Hearing Health Center provides an inclusive work environment and a culture of growth and success. Passion is a part of our daily uniform and you really get to see and feel how every role is vital to our patient’s successful journey. I feel fully supported by management and have a mutual respect with my peers. At Hearing Health Center I found more than just a career, I found a second family.“
– Syrita L., Customer Experience Manager
“Working at Hearing Health Center means collaborating with likeminded professionals to provide the best hearing health care to our patients. The people you work with here become more than just your colleagues, they’re true friends. Together you can achieve success for your patients and your career.“
– Emily T., past employee, Clinical Audiologist
Open Positions at Hearing Health Center
We want motivated and curious individuals with a passion for helping people hear better. Come join us!
Don’t see what you’re looking for? Submit your resume to hearinghealthcenter@hhcil.com and we will reach out if an opportunity that fits your background and skillset becomes available.
Audiologist
Location: Highland Park and Chicago (Park Ridge)
Hearing Health Center has been an established independent practice since 1984 and has five audiology centers in the Chicago area. Our mission is to provide the highest professional standard of care in the most personal and compassionate manner possible and to grow our ability to be of service.
We are looking for an Audiologist who will use their audiology skills to diagnose our patients correctly and have the people skills to persuade them to use the devices they need to maximize their hearing and improve their lives. This will appeal to you if you are ambitious, have both people and technical skills, and want to work with a company that provides exceptional customer service.
This position provides audiological services, including consultation, diagnostic hearing tests, baseline hearing check-ups, tinnitus consultation and treatment, ear wax removal, hearing protection, and education to patients and their families.
We offer
A position where you will conduct comprehensive hearing exams, execute treatment plans, recommend, fit, and provide follow-up care on hearing devices and provide excellence in customer service. You may also be asked to assist in marketing and public outreach, including community events, lunch and learns, health fairs, senior living events, etc. [and do whatever it takes to keep our reputation for excellence in quality and service].
This is a position where you will work closely with our founder, Dr. Ronna Fisher, who will provide you with the mentorship and support you need to succeed and the independence to make the position your own.
In addition, the chance to impact a company that has already proved its model and success and will take that success to the next level and beyond.
A company that has grown considerably and, with proper leadership, is poised to grow even faster.
A competitive wage and benefit package and the opportunity to grow both financially and professionally as the practice expands.
Ideal Applicant
A person who aligns with our values and mission. Key values we subscribe to include:
Do what you say, go above and beyond, integrity, passion (believe in what we do), willingness and desire to learn
A Masters or Doctorate in Audiology and an active Illinois dispensing license or be eligible for licensure. You must have good organizational and project skills. You should have a love of learning, strong leadership, communication, and sales skills.
A team player who is both collaborate and works well independently. A problem solver who listens and bonds well with people of all ages and levels. A self-starter who brings positive energy and a desire to see these are done right.
Doctoral degree in Audiology.
Apply Now for the Position
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Audiologist Assistant
Location: Chicago, IL
Are you looking for a new career and have a true desire to make a difference in patient’s lives? Our hearing healthcare practice is seeking a highly motivated and compassionate individual to provide quality hearing care to our patients. The Audiology Technician will assist in adjustments and repairs. This individual will help build and retain our patient base and increase hearing aid sales.
Our well-established practice is located in Chicago, IL. Our team of professionals is dedicated to providing superior patient care in a friendly, upbeat office.
Job Duties and Responsibilities
- Meet with patients and conduct routine tests
- Hearing impressions for molds and order product
- Fit hearing aids and assist with adjustments, questions, and problems
- Maintain equipment
- Troubleshoot hearing aids
- Provide care to patients
- Clean hearing aids
- Conduct post-fitting orientations and warranty checks
- Maintain patient files, perform clerical duties, and other administrative support functions
- High school degree or equivalent
- Proficient in Excel and Word
- 2-3 years sales experience
- 2 years customer service experience
The successful candidate will also possess:
- A strong work ethic
- Strong interpersonal and organizational skills
- Ability to prioritize and handle a high volume of patients
- Work as a team player and be reliable
- Have superior customer service skills
Attractive compensation and benefits package is offered.
Apply Now for the Position
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Patient Care Coordinator
Location: Highland Park and Chicago
Hearing Health Center, a private practice providing audiology and hearing care services including comprehensive hearing evaluations, hearing aid fittings and hearing loss rehabilitation. We are looking for a motivated individual to work in the Highland Park and Chicago front office to represent our practice with professionalism. This employee must be driven, poised, articulate, and possess the strongest of communication skills. A professional who is proactive instead reactive, one-step ahead instead of two steps behind, is the type of professional who will fit in well here.
Position Responsibility
- Provides scheduling and registration for patients needing appointments for hearing services
- Provide outstanding customer service to allow all patients to feel welcome at the practice
- The Patient Care Coordinator works closely with the professional staff to ensure that all patients are managed with patient centered care in a compassionate environment
- Focus must be on scheduling appointments, answering the phone, and checking patients in/out with the highest level of professionalism
- Greet and assist incoming patients
- Confirm appointments
- Check in/check out patients: Collect insurance information and out of pocket payments
- Package and send hearing aids/accessories needing repair and/or new orders
- Scan/File Patient documents
- Process medical records requests
- Maintain battery club
- Monthly marketing mailings
- Other duties as needed
- Associates Degree preferred
- Prior front office experience, preferably in a medical environment (dermatology/optical/plastic surgery/cosmetic dentistry setting).
- Must be able to work well independently and be detailed-oriented
- Excellent people and customer service skills
- Ability to handle heavy phone work and provide top-notch service
- Punctuality and dependable
We offer full benefits (health, dental, vision, Simple IRA, life insurance, paid holidays, paid vacation) as well as a competitive compensation package.
Apply Now for the Position
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